Is It Me?

Okay - so I'm beginning to think it's me. That's it - there must be something wrong with me! My husband told me NOT to blog about this - but I'm going to anyway. I'm sorry - I love you, honey, but I have to get this one out.

So - - last night my family and I took a trip to a local retail store to do a little shopping for some summer clothing. You know - bathing suits, shorts, t-shirts... that sort of thing. One of the things I LOVE about this particular store is their jewelery! They are known for always having quite a variety of colorful, low-cost jewelery, and when I'm visiting the store - I always make it a point to do a pit-stop at the jewelery kiosks first thing!

Last night was no exception.

I found this really cool bracelet. It was made of chocolate and silver beads with pretty shells dangling from all sides. Even better - it was 50% off! I was pretty excited.

I know I get excited by the simplest things.

So - we finish up our shopping and head for the check-out line. It was a long line. I was tired and ready to be done shopping. (Yeah - must have been something wrong with me!) Oh - and I was grouchy because I was hungry too.

Finally it's our turn to check-out and I lay my stuff up on the counter - delicately placing the bracelet up on top of the other items I was purchasing. The guy behind the counter takes the clothes and flips them up and the bracelet goes flying... landing on the cement floor and breaking in half. Not only that - all of the shells went fling and THEY broke in half as well.

Okay - so it's not that the bracelet broke. That's not the point. It was a mistake. Mistakes happen. What I was unhappy about was the way I was treated by the cashier. He simply looked down on the floor and said, "Yep - it broke!" to which I replied, "Yeah it did! All over too! Bummer - I really liked that bracelet!" So what does he do - he takes the pieces from me and tosses them up on his counter, continuing to ring me up while talking to another co-worker about how he "can't wait to get out of here!"

So I ask - shouldn't the sales clerk have said to me "Ma'am, can I have someone get you a replacement bracelet?" or at the very least, "I'm sorry about that."

I received nothing. AND at the end of transaction - not even a thank you, but instead a "Here's you receipt.. you're all set."

Can I just ask - am I the only one who gets poor customer service - or am I just too picky about the way I feel customers ought to be treated during a sales transaction?